Friday, September 01, 2006

The good that was bad.... it did no good

Sequel to a previous post:

One of the various rules of the environment, in which I was brought up was, what my grandfather and father always said

Something is not bad only because it does harm, but it can also be bad because it has the capability to do good but does not do good.


A statement so simple but encompasses so much in it. I always used to wonder how so much can be said in so less words.

To apply the same argument, the worst thing to happen to India in general and Bangalore in particular was the Software/IT and ITES industry. Why?

It is simple to understand.

These industries have given the people, and so many of them, most of them young and still in youth of their life, so much power. Power to do so many things! It has given them the global perspective. Given them the opportunity to have a look and feel how good things work. What patterns of courtesy people follow? Many have been able to take first hand experience of the seamless and almost flawless working of the massive systems in so many countries; from things which touch our daily life, as trivial as the order on the roads, the courtesy of the person at the phone to as complex as the running of a district/county.

We talk a lot on daily basis in the confines of our offices, of ‘Best Practices’, of ‘Six Sigma quality’, of ‘Customer Delight’, of ‘Courtesy’ and of so many other good things. We make every effort to follow them, to make sure these learning have effect on out productivity, on our quality, the way we act as brand ambassadors of our company, of our products.

But then….

Why do these great things, good things vanish in thin air the moment we setup outsize the confines of the office? When we are at home, on roads, in malls, at movies?

Why do we drive like maniacs? Why do we honk when there is no need to do so? Why do we litter public places? Why does the phone ring during a movie? Why do people don’t give way to others?

Do we behave like that in the office driveway or home? Do we litter the cubicles in office or our home? Do we keep the phone on ringer at office?

We talk a lot about leading a stress free life, leaving the office at office and take only ‘us’ back home not our office. We probably follow this dictum too ardently to miss the point. We leave everything at office, even the best practices, even the good things that we learn while we are office. We leave all the courtesy, all the mannerism, all the politeness, all the gentleness we imbibe in ourselves at office and home.

2 comments:

Epiphany said...

Simple, coz nobody who pays you or has a say in your salary (appraisal) is watchin you outside your office....

Anonymous said...

Well said. I have asked myself the same question.

No answer yet though. And no solution either.